What's new in Flowpera

Open a ticket from Help & Support in your dashboard: give it a subject, a category and an urgency, and we reply in the thread. You can edit the details, add a reply, resolve it or close it — and writing back on a resolved ticket reopens it automatically, so nothing you raise gets quietly lost. Every ticket stays in your account, so you can pick a conversation back up months later.

A chat widget now sits on the marketing site and throughout the app. Tell it who you are and which team you need — General, Sales, Technical or Billing — and it answers straight away, at any hour. Signed in? It already knows your name and email, so it only asks which team you want. When you'd rather have a person, it hands you over to one.

The chatbot answers from a written knowledge base rather than making things up. When it doesn't have a good answer, it says so and points you at a human instead of guessing — we'd rather be honest than confident.

Classic, modern, minimal, bold and receipt, joined by corporate, elegant, compact, statement, sidebar, banded, monochrome, grid, subscription and work order. There's a layout for a boxed VAT/GST invoice, a mono-friendly print, a long itemised job, a recurring bill and a field-service job sheet with a signature line. Pick one, add your logo, business details, accent colour and payment instructions, and preview it live as you type — branding is snapshotted at issue time, so rebranding tomorrow never rewrites what you sent last month.

The invoice goes straight to your client's inbox on creation. They open a private page at /i/… with no account needed, and save a crisp, selectable PDF in one click.

A daily job emails a polite reminder one day before an invoice is due, skips anything already paid, and marks overdue invoices for you. The subject and message are editable per workspace or per invoice, with zero-edit defaults that suit any business.

Connect your Resend API key and invoices and reminders leave from your verified domain, under your brand. Keys are encrypted with AES-256-GCM before they touch the database, never returned to a browser, and visible only as their last four characters.

Invoice and settings pages tell you up front when no Resend account is connected, so you find out before a client's invoice goes out from the wrong address — not after.

New booking forms can now start from a template: Discovery Call, Product Demo, Strategy Consultation, Interview Call or In-person Appointment. Each one arrives with a sensible duration, buffer and notice period, its weekly hours already filled in, and the questions worth asking — all of it editable.

Job Application, Support Ticket, Newsletter Signup, Client Onboarding, Product Order, Service/Maintenance Request, Course Registration, Testimonial Request, Refund/Return and Time Off Request — joining the originals, now grouped by category in the picker.

Publish a booking page in minutes. Set recurring weekly hours or hand-pick individual slots per form, add the custom questions you need answered, and share a public link at /f/your-form.

A real month view of every confirmed booking across all your forms, with per-day counts and a day-detail panel. Add a booking yourself on a client's behalf without leaving the calendar.

See upcoming and past appointments for any form, and cancel one in a click — the freed-up slot reopens automatically.

Create named lists and choose exactly which fields to store — from a starter catalog (name, email, country, lead source, status, notes and more) or fully custom fields of your own.

Point a booking form or a custom form at a contact list and every submission becomes a contact, deduped by email, with its source recorded. No exports, no copy-paste, no duplicates.

Spin up a Contact Us, Lead / Quote, Event RSVP or Feedback form pre-filled with sensible questions — or build your own from scratch with text, dropdown, single-choice and checkbox fields.

Every form gets a clean page at /cf/your-form, a direct link and an embed snippet for your own site. Toggle a form active or paused as campaigns come and go.

An entries view collects submissions across all your forms, and a settings overview shows each form's status, public link and where it syncs.

A clear three-role model with per-user module access grants: only the owner can delete, managers can always read, and staff see a module only once it's granted.

Multi-assignee tasks with due dates, priorities, tags and notes, plus owner-managed discussion channels with real-time messages and unread counts.

Invite a teammate by email and they accept or reject it right from their dashboard — no inbox round-trip required.

Free forever, Starter at $9/mo, Team at $16/mo, and a $499 one-time Believer plan. Every module is included on every plan — plans differ only by limits.

A workspace home with tiles for bookings, contacts, forms, entries, team and unread messages, a stats page for each feature group, and a usage page showing where you sit against your plan's limits.

Update your display name, timezone and password, rename or delete a workspace, and reset a forgotten password by email.