Turn every website visitor into a conversation
Add a branded chat widget to any site in seconds — capture leads, offer live chat to online teammates, and sync every conversation straight into your CRM.
- Embed with one script tag or iframe
- Live chat when you're online, lead capture when you're not
- Every chat creates a contact, deduped by email
What you can do with chat widgets
Most chat tools live in their own silo — your team chats in one place, your leads land in another, and nothing connects. Flowpera's embeddable widget puts live chat and lead capture on your website, then funnels every conversation directly into your contact lists and team inbox, so nothing falls through the cracks.
Up and running in seconds
Copy one script tag or use the hosted iframe — no developer required. The widget inherits your brand colours, icon and placement, and works on any site.
Live chat or lead capture — your call
Enable live chat and visitors talk to online teammates in real time. Turn it off and the widget becomes a lead form that captures name, email and custom questions — then syncs to your CRM.
Every conversation becomes a contact
Map the visitor's name, email and any question answers onto a contact list. Deduplication by email means returning visitors update their existing record, not create duplicates.
Your team, one inbox
All widget conversations land in a shared workspace inbox with real-time updates. Teammates claim chats, reply inline, and see who's online — no separate chat app needed.
Presence that respects your time
The widget shows visitors how many teammates are online. When no one's around, it gracefully switches to lead-capture mode with your custom offline note.
Social links built in
Add links to your Twitter, LinkedIn, Facebook, Instagram or website — visitors see them right in the launcher, so every touchpoint is one click away.
Works on any plan
Create up to 5 widgets per workspace on every plan, including Free. No upgrade required to start talking to your visitors.
Up and running in a few steps
- 1
Create a widget
Name it, pick an icon and colours, choose live-chat or lead-capture mode, and add any custom questions you want to ask.
- 2
Connect a contact list
Point the widget at a contact list and map each question to a column — creating new columns on the fly if needed.
- 3
Embed on your site
Copy the one-line script tag or the hosted iframe URL and paste it into your website. The widget appears in the corner you chose.
- 4
Chat and capture
Visitors start a conversation — live if teammates are online, otherwise they leave a message. Every chat lands in your inbox and syncs to your CRM.
One widget, two modes, zero silos
When live chat is enabled, the widget shows your online teammates and routes visitors to them in real time. When it's off — or when everyone's away — it becomes a lead-capture form that asks for name, email and your custom questions, then writes everything to the contact list you chose. Either way, the conversation lands in your workspace inbox and the lead is in your CRM, ready for follow-up.
- Live chat with real-time teammate presence
- Lead-capture mode with custom questions
- Automatic contact sync, deduped by email
- Shared inbox with claim and reply
- Up to 5 widgets on every plan
Built for the way you work
Service businesses
Add a chat widget to your site, enable live chat during business hours, and let visitors book a call or leave a message — every chat becomes a lead in your CRM with the full context.
E-commerce & makers
Use lead-capture mode to collect pre-order enquiries with custom questions (size, colour, quantity), map them to your contact list, and follow up from one shared inbox.
Agencies & consultants
Deploy a widget per client project or landing page, each connected to its own contact list, so every conversation is tagged and routed to the right team from day one.
Questions, answered
Do visitors need an account to chat?
No. The widget is completely public — visitors enter their name and email and start chatting or leave a message, all without signing up for anything.
How does the widget know if my team is online?
Flowpera tracks which teammates have the dashboard open and the chat-widgets module granted. The widget shows a live count, and when it drops to zero, it automatically switches to lead-capture mode with your offline note.
Can I customise the questions visitors answer?
Yes. Add as many questions as you need — short text, long text, dropdowns, single choice or checkboxes — and mark them required or optional. Each maps to your CRM columns.
What happens when a visitor chats while my team is offline?
They see your custom offline note and can leave a message with their name, email and any question answers. The conversation lands in your inbox and syncs to your CRM — you pick it up when you're back.
How many widgets can I create?
Up to 5 widgets per workspace, on any plan including Free. Each widget has its own appearance, questions, contact list and live-chat setting.
Can I embed the widget on multiple sites?
Yes. The same embed snippet works on any number of sites — it loads your widget's configuration from Flowpera. You can also create separate widgets for different sites or campaigns.
Works beautifully with
Ready to try chat widgets?
Start free today — no credit card required — and turn on the modules you need.