Help is open at 3am, and every other hour
Chat answers you instantly, day or night. Tickets are always open. And when you need a person, a real one picks up the thread — no phone queue, no lost email.
- Live chat on every page, any hour
- Support tickets that stay in your account
- A real person whenever you ask for one
What you can do with 24/7 support
Answers at any hour
The chat widget sits on every page and replies straight away — at midnight, on a Sunday, from your phone. You never wait for an office to open to find out where a setting lives.
Tickets that remember
Raise a ticket with a subject, a category and an urgency, and the whole thread stays in your account. Come back to it in three months and the answer is still there.
A human when you want one
Ask to talk to a real person and we take it from there. The team sees everything you've already written, so you never have to explain yourself twice.
Honest about its limits
Our chatbot answers from a written knowledge base, not guesswork. When it doesn't know, it says so and hands you to someone who does — because a confident wrong answer is worse than no answer.
Nothing you raise gets lost
A ticket you reply to reopens itself, so a problem that comes back doesn't quietly stay closed. Anything we resolve is marked resolved, anything still open is visibly open, and you can see exactly where each conversation stands.
- Reply to a resolved ticket and it reopens
- Edit the subject, category or urgency any time
- Support is on every plan, including the free one
Works beautifully with
Ready to try 24/7 support?
Start free today — no credit card required — and turn on the modules you need.