How reminders are sent
A daily job runs and the database decides which invoices qualify. A reminder goes out only when the invoice is:
- Due tomorrow (one day before the due date)
- Not already paid
- Not already reminded (each invoice is reminded exactly once)
- Has a recipient to email
- On a workspace whose plan includes invoice reminders
Note
Overdue invoices are marked for you automatically as the due date passes, so you never have to reconcile status by hand.
Customising the message
Edit the subject and message per workspace or per invoice — two fields, not a template language. Placeholders fill in the details automatically:
| Placeholder | Fills in |
|---|---|
| {{contact_name}} | The client's name |
| {{business_name}} | Your business name |
| {{invoice_number}} | The invoice reference |
| {{total}} | The amount due |
| {{due_date}} | When payment is due |
Tip
The defaults are written to suit any industry, so you can send your first invoice — and its reminder — without editing a word.
Which address it comes from
By default, reminders send from the platform address. Connect your own Resend account under integrations and both the invoice and its reminder leave from your verified domain instead. A full log records every email sent against each invoice.