Modules

Contact Lists (CRM)

The CRM is built around contact lists — named lists per workspace, each with the exact fields you choose. This guide covers creating lists, the field catalog, adding contacts, the pipeline and the dashboard.

Creating a contact list

  1. 1Create a named list inside your workspace.
  2. 2Choose which fields to store from the starter catalog, or add fully custom fields.
  3. 3Start adding contacts — manually, or by pointing a form or booking at the list.

The field catalog

Pick from a catalog of common fields, or define your own. Custom fields appear on every contact and in your form mappings.

  • Name and Email
  • Country and Contact Number
  • Website, Facebook and LinkedIn URLs
  • Lead Source
  • Lead / Customer Type
  • Current Status
  • Custom Note
  • Any fully custom field you add
Tip

Both form types can create a new list column on the fly during mapping, so you never have to drop a field you collect just because the list didn't have a home for it.

Adding contacts

Manually

Add a contact by hand and fill in whichever fields you want.

From booking forms

Confirmed bookings sync into the list when the form is connected.

From custom forms

Form submissions become contacts when the form is mapped to the list.

Note

Every auto-sync dedupes by email — an incoming contact whose email already exists updates that record in place instead of creating a copy.

Working the pipeline

Track where each person sits by setting their status as they progress — from lead through contacted, qualified and customer to lost. Add notes and custom-field values, and open a quick view for full context without leaving the list.

  • Set a status on each contact to see who needs attention next.
  • Filter and search across a list instantly — by name, email fragment or source.
  • Open any contact for a clean summary of details, source and history.

CRM dashboard

The CRM stats page shows the shape of your pipeline at a glance.

  • Total contacts and growth this week
  • A breakdown by status
  • A breakdown by source
  • A breakdown by list

Team access

The contacts module is granted per teammate, so everyone works from the same up-to-date lists while seeing only what they've been given.

Related guides

Ready to use contact lists (crm)?

Start free today — no credit card required — and turn on the modules you need.